Production Support Coverage VMware vSphere 6 Enterprise for 1 processor

PN: VS6-ENT-P-SSS-C

Emergency phone consulting - 1 year / 6 contacts - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 1 year / 6 contacts - response time: 4 business hours - availability: 12 hours a day / Monday-Friday - severity level 2 ¦ Phone consulting - 1 year / 6 contacts - response time: 8 business hours - availability: 12 hours a day / Monday-Friday - severity level 3 ¦ Phone consulting - 1 year / 6 contacts - response time: 12 business hours - availability: 12 hours a day / Monday-Friday - severity level 4 ¦ E-mail consulting - 1 year / 6 contacts ¦ Web knowledge base access - 1 year ¦ Web support - 1 year ¦ New releases update - 1 year ¦ Remote monitoring - 1 year ¦ Technical support - 1 year - on-site - severity critical
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Szczegóły produktu
Dane opisoweDane techniczne
TypeTechnical support
Service IncludedEmergency phone consulting
Full Contract Period1 year
Response Time30 min.
Service Availability24 hours a day / 7 days a week
Software 
Software TitleVMware vSphere Enterprise Edition
Installation TypeLocally installed
Version6
License Qty1 processor