[L] 2 additional years of Basic maintenance prepaid for Veeam Availability Suite Enterprise for VMware
PN: V-VASENT-VS-P02YP-00
Veeam's Standard Support program provides software support services during business hours along with upgrades and updates to the products.
Szczegóły produktu
Dane opisowe | Dane techniczne |
Software Title: | Veeam Availability Suite Enterprise for VMware |
Header | |
Brand: | Veeam |
Compatibility: | PC |
Manufacturer: | Veeam |
Model: | Standard Support |
Packaged Quantity: | 1 |
Product Line: | Veeam |
Service & Support | |
Service Availability: | 12 hours a day / 5 days a week |
Service Included: | Phone consulting |
Type: | Technical support |
Service & Support Details | |
Limitation: | Severity level 1 |
Response Time: | 2 hours |
Service Availability (Days a Week): | Monday-Friday |
Service Availability (Hours a Day): | 12 hours a day |
Service Availability (Time): | 8:00 AM - 8:00 PM |
Service Type: | Phone consulting |
Limitation: | Severity level 2 |
Response Time: | 8 business hours |
Limitation: | Severity level 3 |
Response Time: | 12 business hours |
Limitation: | Severity level 4 |
Response Time: | 24 business hours |
Service Type: | Web support |
Service Type: | New releases update |
Service Type: | Web knowledge base access |
General | |
Installation Type: | Locally installed |
Licensing | |
License Pricing: | Prepaid |
Stan. | Produkt nowy. |